Digitisation is the process of converting information into a digital format.

Not so long ago, organisations used to hold all of their records in paper or photo form. These documents tended to be handwritten, typed or were physical images. This of course made it hard for data to be readily accessed, shared or analysed. Processes were slow and efficient. Decision making was difficult without knowing what the up-to-date information was.

Computers then came along and most business start converting basic records into digital computer files. This process is called Digitisation > converting hard records into digital records.